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WARRANTY
Your new Maverick frame is warrantied to the original consumer against defects of workmanship and materials for a period of five years from the original purchase date (referred to below as the "warranty period"). Suspension components, including the Rear Shock and MonoLink components are warrantied against defects of workmanship and materials for a period of three years from the original purchase date (also referred to below as the "warranty period").
Should there be a defect or malfunction of frame and or suspension components during the respective warranty period, Maverick will repair or replace the product, at Maverick's option, free of charge. This warranty does not cover the labor cost of component removal or reassembly associated with a warranty claim, costs of shipping to Maverick, or direct or consequential costs or expenses resulting from or associated with the defective product. Maverick will cover return shipping and handling costs for valid warranty claims. All warranty coverage is based on the product being properly maintained and adjusted (as detailed in the owner's manual), and used in the manner described below. Maverick frames are designed and tested for riding in rough and demanding off-road terrain. While some jumping is expected to clear natural obstacles, Maverick frames are not built to withstand jumping from man-made ramps, engaging in other daredevil feats or similar activities. This warranty is void if the product has been subject to damage, unreasonable use, improper service, or other causes not arising from defects in original material or workmanship. This warranty is also void when damage to the frame results, either in whole or in part, from any of the following: Abuse; Damage due to power washing or poor bike hygiene; Damage to the exterior finish caused by improper cable routing, rocks, crashes, or dents; Any modifications; or Failure to comply with Maverick's recommended oil use or to provide proper service of product. This warranty does not include adjustments, parts or repairs required by circumstances beyond the control of Maverick, including but not limited to leakage damage. Normal wear and tear is not covered by this limited warranty. It is our desire to make life with your Maverick product trouble free, so we want to eliminate any hassles you might have with a warranty issue. To achieve a fair and liberal warranty program, you, the customer, must be fair too. If your failure results from crashing or lack of proper maintenance during the warranty period, Maverick will work with you to minimize the cost of repairs if you are honest and straightforward about what caused the failure from the beginning. In cases of such crashes or accidents during the warranty period, you will be offered repairs or replacement under Maverick's Crash Replacement Program. There are no express or implied warranties other than those described above and only for the respective warranty periods described above. WE MAKE NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE PRODUCTS. WE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, DIRECTLY OR INDIRECTLY, ARISING FROM THE USE OF THE PRODUCTS OR FOR SPECIAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitations of implied warranties or consequential damages, therefore, the above limitations may not apply to you. This warranty grants you specific legal rights, and you may also have other rights that vary from state to state. Return Instructions: Return of a product, for any reason, must be associated with a Return Authorization Number (RA#). An RA number can be obtained by contacting Maverick directly at 303-415-0370 or warranty@maverickbike.com. Maverick will not accept responsibility for any frames returned to Maverick without an RA number. If returning a frame, please follow theses simple instructions: 1. Remove all parts from your frame. 2. Take extra care to package the frame in a sturdy cardboard box. Maverick will not be held responsible for damage to products caused by improper packaging. 3. Mark the Return Authorization Number clearly on the outside of the box and address as follows: RA# (Fill in Number) Maverick 3085 Bluff Street Boulder, CO 80302 4. Include a copy of your original purchase receipt. 5. Include a copy of your contact information inside the box. Maverick Forks one-year Limited Warranty: Your new Maverick product is warrantied to the original consumer against defects of workmanship and materials for a period of one year from the original purchase date. Should there be a defect or malfunction of this product, Maverick will repair or replace the product, at Maverick's option, free of charge. This warranty does not cover the labor cost of component removal or reassembly associated with a warranty claim, nor does it cover costs of shipping to Maverick. Maverick will cover return shipping and handling costs. All warranty coverage is based on the product being properly maintained and adjusted (as detailed in the owner's manual), and ridden in the manner described below. Maverick forks are designed and tested for riding in rough and demanding off-road terrain. While some jumping is expected to clear natural obstacles, Maverick forks are not built to withstand jumping from man-made ramps or other daredevil feats. This warranty is void if the product has been subject to damage, unreasonable use, improper service, or other causes not arising from defects in original material or workmanship. This warranty is also void when damage to the fork has occurred from the following: Abuse Damage due to power washing or poor bike hygiene Damage to the exterior finish caused by improper cable routing, rocks, crashes, dents Modifications Non-factory recommended oil use or improper service Shipping damages or loss (purchase of full value insurance is recommended) This warranty does not include adjustments, parts or repairs required by circumstances beyond the control of Maverick, including but not limited to leakage damage. Normal wear and tear is not covered by this limited warranty. It is our desire to make life with your Maverick product trouble free, so we want to eliminate any hassles you might have with a warranty issue. To achieve a fair and liberal warranty program, you, the customer, must be fair too. Even if you have a failure from crashing or lack of proper maintenance, we will work with you to minimize the cost of repairs if you are honest about what happened. In cases of crashes or accidents, you will be offered repairs or replacement under Maverick's Crash Replacement Program. There are no expressed warranties other than those stated herein. Any expressed or implied warranties, including but not limited to merchantability and fitness for a particular purpose are limited to the above one-year warranty period. Maverick shall not be liable for any incidental or consequential cost, expenses or damages resulting from the any failure defect or malfunction of this product. Some states do not allow the exclusion or limitations of implied warranties or consequential damages, therefore, the above limitations may not apply to you. This warranty grants you specific legal rights, and you may also have other rights that vary from state to state. Return Instructions: Return of a product, for any reason, must be associated with a Return Authorization Number (RA number). An RA number can be obtained by contacting Maverick directly at 303-415-0370 or warranty@maverickbike.com. Maverick will not accept responsibility for any frames returned to Maverick without an RA number. If returning a frame, please follow theses simple instructions: 1. Remove the product from your frame—also remove the disc brake and any other accessories. 2. Take extra care to package the product in a sturdy cardboard box. Maverick will not be held responsible for damage to products caused by improper packaging. 3. Mark the Return Authorization Number clearly on the outside of the box and address as follows: RA# (Fill in Number) Maverick 3085 Bluff Street Boulder, CO 80301 4. Include a copy of your original purchase receipt. 5. Include a copy of your contact information inside the box. |
